Cayman's only dedicated hospice & palliative care provider. All services are free of charge.

Privacy Notice

Updated: June 2020

Purpose of this notice

At Jasmine, we are committed to protecting and respecting your privacy. This privacy notice explains when and why we collect personal information and provides information regarding our processing of personal data.

If you are a natural person, this will affect you directly. If you are a corporate donor or person (including, for these purposes, a legal arrangement such as a limited partnership or trust) that provides personal data on natural persons connected to you for any reason, this will be relevant for those persons and you should transmit this privacy notice to them.

Who are we?

In this privacy notice, the terms “we”, “us” and “our” refer to Jasmine (incorporated as Cayman HospiceCare) (Jasmine), its affiliates and/or its delegates, unless the context otherwise requires.

For the purposes of the Data Protection Law, 2017 of the Cayman Islands (the “DPL”), Jasmine is a “data controller” and Jasmine’s affiliates and/or delegates may be “data processors” (or, in some circumstances, data controllers in their own right), in respect of your personal data.

Your personal data

We obtain information about you that constitutes “personal data” under the DPL when you use our website; for example, when you register to receive a newsletter, when you contact us to make a donation, or when you contact us to make an enquiry regarding our services. We may also obtain personal data from public sources.

Personal data includes, without limitation, the following information relating to you and/or any natural persons connected with you: name, residential address, email address, corporate contact information, other contact information and financial information such as your debit/credit card or bank details so that we can process payments and donations.

Jasmine will only collect personal data that is relevant to the carrying out of its legitimate purposes and function.

Why we process your personal data

We may process your personal data to:

  • process a donation that you have made;
  • provide information about our work, services, activities or products;
  • for administration purposes (eg, contact about an event you have registered for);
  • for internal record keeping, such as the management of feedback or complaints;
  • ensure staff and volunteers have the information they need to carry out our work;
  • send you communications which you have requested and which may be of interest to you; these may include information about campaigns, appeals, other fundraising and other topics;
  • to invite voluntary participation in research or surveys;
  • to process your application for a job or volunteer role with us;
  • complying with our legal or regulatory obligations; and
  • our legitimate interests, or those of a third party, where we consider that, on balance, our (or their) legitimate interests are not overridden by your interests, fundamental rights or freedoms.

(Should we wish to process your personal data for other specific purposes (including, if applicable, any purpose that requires your consent), we will contact you.)

Whom we transfer your personal data to

We transfer your personal data to certain third parties, who will process your personal data on our behalf, including software providers and other third party service providers that we appoint or engage to assist with Jasmine’s management, operation, administration and legal, governance and regulatory compliance. In certain circumstances, we may be required by law or regulation to transfer your personal data to governmental, regulatory, tax and law enforcement authorities. They may, in turn, exchange this information with other governmental, regulatory, tax and law enforcement authorities (including in jurisdictions other than the Cayman Islands).

Your personal data may be transferred to jurisdictions that do not have data protection laws equivalent to the DPL. If your personal data is to be transferred outside the Cayman Islands or a jurisdiction without equivalent protection, we require the relevant party to ensure adequate protection for personal data.

How we safeguard your personal data

We have entered into written agreements with the third parties that process your personal data on our behalf. These agreements require third parties to act only on our instructions and to implement appropriate technical and organisational measures against unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to your personal data, consistent with the DPL.

How long we retain your personal data

We will retain your personal data for as long as we require it to perform our contractual rights and obligations or for our legitimate interests or for such longer period as required by our legal or regulatory obligations.  As a general principle, we do not retain your personal data for longer than we need it.

Your rights

Under the DPL, you have certain data protection rights, including the right to request access to your personal data, the right to restrict the use of your personal data, the right to have incomplete or inaccurate personal data corrected, the right to ask us to stop processing your personal data, the right to require us to delete your personal data in certain circumstances and the right to complain to the Cayman Islands Ombudsman, who may be contacted by email (, telephone (+1 345 946 6283) or post (PO Box 2252, Grand Cayman KY1-1107, Cayman Islands).

Questions or concerns

If you have any questions or concerns about the contents of this privacy notice or our processing of your personal data, please contact Felicia McLean by email telephone (+1 345 945 7447) or post (Jasmine, PO Box 10614, West Bay Road, Grand Cayman KY1-1006, Cayman Islands).

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